Thomas J. Cordell wrote on March 6, 2010

I bought a Haynes and Chilton manual for the same car at the same time. Sometimes pictures from a different angle, different wording that is simpler to follow, or helpful hints vary between authors. I did not get what I expected.

Haynes and Chilton are now the same publisher. The pictures even have the same sequence numbers and the verbiage is identical. But the layout is different so a casual observer looking at these books in person might even miss that they are the same though intentionally made to appear different. Or do you have a more logical explanation why identical information has been subjected to differing layouts?

Your site should somehow identify these books as identical or trap the orders and provide the information at that time.

I feel cheated.

Tom Cordell
Rating: 1 / 5

E. AuKee wrote on March 6, 2010

I am very pleased with my transation. I received fantastic service and the article was in as advertised condition.
Rating: 5 / 5

Cliff J. Martin wrote on March 6, 2010

I was having issues with the fuel rail system on my car. I kept smelling gas, but could never find a gas leak. I went to the Saturn dealership and questioned if there was an “O” ring inside the quick disconnects on the fuel rail. The said no, and even provided me with an exploded print of the fuel rail system – there was no “O” ring. I doubted what they said and ordered the book.

When the book arrived, I opened it to page 4-5 and started reading about the fuel rail and lines. Flipped the page, and on 4-6, the top left picture has printed under it: “Inspect the ancient O-ring inside the female side of the fitting: if it is cracked, torn, or deteriorated, replace it. ”

I replaced the O-ring in the return line, and haven’t smelled gas since.

Chiltons has always been the best repair manual I have found, and once again, they came through with the proper repair. O rings come in a pack of different sizes and cost me less than $2. 00!
Rating: 5 / 5

Robert S. Donnelly wrote on March 6, 2010

A fantastic guide for any do-it-yourself mechanic. Haynes breaks everything down into simple to know words and diagrams.
Rating: 5 / 5

R. Groh wrote on March 6, 2010

Another reviewer gave this book low marks because it was essentially the same as another book. That is a not a terrible thing – that is a excellent thing! I greatly prefer the Haynes repair manuals because they are specific to the car in the book. The Haynes people do a complete tear down on an actual car. You don’t get any generic ’stuff’ – you get a complete and comprehensive repair manual for the subject car. Excellent pictures, excellent procedures, reasonable pricing, comprehensive in treatment (includes electrical diagrams which is very, very nice). I have bought several Haynes manuals over the years and just bought this one for working on my Saturn. I am delighted and can highly recommend this book (and, in fact, all the Haynes manuals).
Rating: 5 / 5